Access & Inclusion


CONTENTS:
1. Festival Magazine
2. Vision
3. Sensory Friendly
4. Hearing
5. Accessible and Inclusive
6. Mobility
7. Access in The Domain
8. Access in The Crescent, Parramatta Park
9. Access in the Meriton, Festival Village
10. Booking
11.Companion Card
12.Get in touch!


We welcome all visitors to Sydney Festival events and make every effort to ensure the program is accessible to our whole audience.


1. FESTIVAL MAGAZINE

The Sydney Festival program is available in the following alternative formats:
- MP3
- PDF
- Interactive PDF
- Word document 
- Braille (please contact Sydney Festival on 1300 856 876 or email access@sydneyfestival.org.au)
- Audio CD (please contact Vision Australia on 1300 847 466)


2. VISION

AUDIO DESCRIPTION

Audio describers give live, verbal descriptions of actions, costumes, scenery, and other visual elements of a performance. This is done during gaps in the dialogue via a small earpiece, provided to patrons pre-show. The audio description begins 10 minutes prior to the performance, and provides program details together with descriptions of costumes and stage settings. Patrons must book the service in advance and pick up a free FM headset on arrival.

TACTILE TOURS
Tactile tours allow patrons who are blind or have low vision to have a hands-on experience. Depending on the production/installation, patrons are given access to costumes, props and stage set in order to capture the atmosphere of the work. Tactile tours occur before the performance. Patrons must book in advance.


PRE-SHOW NOTES
Pre-show notes are available upon request for any production. Please email access@sydneyfestival.org.au


ASSISTANCE ANIMALS
Assistance animals are welcome at all Festival events and venues. Bookings are essential. If you are blind or have low vision and want to attend an event at Sydney Festival, Guide Dogs NSW/ACT can provide you with free training on how to travel safely from any location to your event at the Festival. Call 1800 804 805 to discuss your travel needs.


3. SENSORY FRIENDLY

RELAXED PERFORMANCES
Relaxed performances are designed to create a safe and welcoming environment for children on the autism spectrum or other disabilities that create sensory sensitivities, along with their friends, carers and families. Performances are provided in a supportive and non-judgemental environment, with slight modifications to sound and lighting, an open door policy and a quiet area available. A downloadable pre-visit social story will be available online, and support aids will be available at the entrance to the venue.


4. HEARING

ASSISTIVE LISTENING
Many venues have an induction hearing loop system or FM radio system available. 

AUSLAN INTERPRETED PERFORMANCE
Auslan interpreted performances are for audiences who are Deaf and use Australian Sign Language (Auslan). Experienced Auslan theatre interpreters stand to the side of the stage and translate the text and dialogue into Auslan, signing live. Audiences requiring this service are seated in the section closest to the interpreter to ensure good sightlines.

LIVE THEATRE CAPTIONING
Theatre captioning is an accurate live text display of a theatre performance in its entirety, including actors’ dialogue, ad libs, asides, song lyrics, musical descriptions and other sound effects, displayed either on large screens at the side of the stage, or via GoTheatrical! mobile app.

SURTITLED PERFORMANCES
Foreign language performances are surtitled, with the translation of dialogue displayed on a screen above the stage.

VISUAL CONTENT
A guide for people who are Deaf or hard of hearing.


5. ACCESSIBLE AND INCLUSIVE



Performances and workshops that are accessible to people of all abilities. Bookings are essential. To ensure we are fully inclusive, please let us know of any specific access requirements before attending the event. 


6. MOBILITY

Sydney Festival ensures that its venues are as physically accessible as possible.

WHEELCHAIR ACCESS

All venues in the 2017 program are wheelchair accessible. Designated wheelchair spaces (where available) are sold at the lowest price in the house for that performance.


7. ACCESS IN THE DOMAIN

At The Domain, an accessible viewing area for patrons with accessibility requirements is located on the eastern side of The Domain between towers 6 and 7. Friends and family are also welcome in the designated viewing area.

The Domain precinct is relatively flat but does have inclining and declining sealed pathways throughout. We provide accessible amenities, a drop-off and pick-up area and limited parking close to this viewing area for MPS permit holders. Registration is essential to access the viewing and parking area.


8. ACCESS AT THE CRESCENT, PARRAMATTA PARK

A viewing area for patrons with accessibility needs is located at the front on the right side as you look at the stage. Friends and family are also welcome in the designated viewing area. The precinct is relatively flat with a mix of grass and paved surfaces. Accessible amenities are available. A drop off and pick up area and accessible parking (for MPS permit holders) is at the O’Connell Street carpark. No is booking required.


9. ACCESS IN THE MERITON FESTIVAL VILLAGE

All venues in The Meriton Festival Village are wheelchair accessible.
The Magic Mirrors Speigeltent offers priority entry for people with specific access needs. 


10. BOOKING

Bookings are essential for all accessible services. Bookings for Auslan interpreted and live theatre captioned performances can be made online by entering the promotional code Access2017 during purchase.

To discuss your access requirements and to book all other access services or performances, please call Sydney Festival’s reception on 1300 856 876 or email access@sydneyfestival.org.au

Sydney Festival is happy to receive phone calls via the National Relay Service. TTY users, phone 133 677, then ask for 1300 856 876. Speak and Listen users, phone 1300 555 727 then ask for 1300 856 876. Internet relay users, visit relayservice.gov.au, then ask for 1300 856 876.


11. COMPANION CARD

Sydney Festival supports the Companion Card program. For patrons who require assistance of a companion or carer, a second ticket is issued at no cost to the Companion Card holder. Please contact Sydney Festival directly on 1300 856 876 to assist with your booking.


12. GET IN TOUCH!

We would love your feedback in order to continue, improving our access program and services. Please don’t hesitate to get in touch with us on 1300 856 876 or access@sydneyfestival.org.au if you have any queries or suggestions regarding accessibility at Sydney Festival.

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