Home Access & Inclusion
Access & Inclusion

CONTENTS:
1.Festival Magazine
2.Vision
3.Sensory Friendly
4.Hearing
5.Mobility
6.Access in The Domain
7.Booking
8.Companion Card
9.Feedback

We welcome all visitors to Sydney Festival events and make every effort to ensure the program is accessible to our whole audience.


1.FESTIVAL MAGAZINE

The 2017 Sydney Festival program will be available in the following alternative formats:
- MP3
- PDF
- Interactive PDF
- Word document in large print format
- Braille (please contact Sydney Festival on 02 8248 6500 or emailaccess@sydneyfestival.org.au)
- Audio CD (please contact Sydney Festival on 02 8248 6500 or emailaccess@sydneyfestival.org.au)


2.VISION

AUDIO DESCRIPTION

Audio description is a service provided for patrons who are blind or have low vision. Trained audio describers give live, objective, verbal descriptions of actions, costumes, scenery, and other visual elements of a performance. This is done during gaps in the dialogue via a small earpiece, provided to patrons pre-show. The audio description begins 10 minutes before the start of the performance, and provides program details together with descriptions of costumes and stage settings. Patrons who wish to listen to the description must book the service in advance and pick up a free FM headset on arrival.

Ladies in Black
Tim Finn's smash hit musical.
Sydney Lyric at The Star, Pyrmont
Thursday 19 January, 8pm & Saturday 21 January, 2pm

TACTILE TOURS

Tactile tours allow patrons who are blind or have low vision to have a hands-on experience. Depending on the production/installation, patrons are given access to costumes, props and stage set in order to capture the atmosphere of the work. Tactile tours occur before the performance. Patrons must book in advance and are welcome to come accompanied by a sighted guide if required.

PRE-SHOW DESCRIPTIONS

Pre-show descriptions are verbal descriptions conducted by an audio describer, prior to the show. The pre-show description begins 30 minutes before the start of the performance and provides program details together with descriptions of the stage setting. Patrons who wish to listen to the description must book in advance.

PRE-SHOW NOTES

Pre-show notes will be available upon request for any production. Please emailaccess@sydneyfestival.org.au

GUIDE DOGS

Guide Dogs are welcome at all Festival events and venues.

If you are blind or have low vision and want to attend an event at Sydney Festival, Guide Dogs NSW/ACT can provide you with free training on how to travel safely from any location to your event at the Festival. Call 1800 804 805 to discuss your travel needs.


3.SENSORY FRIENDLY

RELAXED PERFORMANCES

Relaxed performances are designed to create a safe and welcoming environment for children on the autism spectrum and people with intellectual disabilities, along with their friends, carers and families. Performances are provided in a supportive and non-judgemental environment with slight modifications to sound and lighting, a downloadable pre-visit social story and support aids with an open door policy and quiet area available.


4.HEARING

ASSISTIVE LISTENING

Many venues have an induction hearing loop system or FM radio system available. A full list of 2017 venues will be available soon.

AUSLAN INTERPRETED PERFORMANCE

Auslan interpreted performances are for audiences who are Deaf and use Australian Sign Language (Auslan) as their primary means of communication. Experienced Auslan theatre interpreters stand to the side of the stage and translate what the actors are saying or singing into Auslan signing the text and dialogue live. Audiences requiring this service are seated in the section closest to the interpreter to ensure good sightlines.

LIVE THEATRE CAPTIONING

Theatre captioning is an accurate live text display of a theatre performance in its entirety, including actors’ dialogue, ad libs, asides, song lyrics, musical descriptions and other sound effects, displayed on large screens at the side of the stage.

Ladies in Black
Tim Finn's smash hit musical.
Sydney Lyric at The Star, Pyrmont
Saturday 21 January, 2pm

SURTITLED PERFORMANCES

Foreign language performances are surtitled, with the translation of dialogue displayed on a screen above the stage.


5.MOBILITY

Sydney Festival ensures that its venues are as physically accessible as possible.

WHEELCHAIR ACCESS

The majority of venues in the 2017 program will be wheelchair accessible. Designated wheelchair spaces (where available) are sold at the lowest price* in the house for that performance (excluding PJ Harvey).

Ladies in Black

Tim Finn's smash hit musical.
Sydney Lyric at The Star, Pyrmont
All shows 

Additional information on specific venues will be available shortly.


6.ACCESS IN THE DOMAIN

At Summer Sounds in The Domain, Symphony in The Domain and Opera in The Domain, an accessible viewing area for patrons with accessibility needs is located on the eastern side of The Domain between towers 6 and 7. Friends and family are welcome in the designated viewing area as well.

The Domain precinct is relatively flat but does have inclining and declining sealed pathways throughout. We provide accessible amenities, a drop-off and pick-up area and limited parking close to this viewing area.

Registration is essential to access the viewing and parking area. Information on how to register will be available shortly.


7.BOOKING

Bookings are essential for accessible services.

To discuss your access requirements and to book all other access services or performances, please call Sydney Festival’s reception on 02 8248 6500 or emailaccess@sydneyfestival.org.au

Sydney Festival is happy to receive phone calls via the National Relay Service.
TTY users, phone 133 677, then ask for 02 8248 6500.
Speak and Listen users, phone 1300 555 727 then ask for 02 8248 6500.
Internet relay users, visitrelayservice.gov.au, then ask for 02 8248 6500.


8.COMPANION CARD

Sydney Festival supports the Companion Card program. For patrons who require assistance of a companion or carer, a second ticket is issued at no cost to the Companion Card holder. Please contact Sydney Festival directly on 02 8248 6500 to assist with your booking.


9.FEEDBACK

We would love your feedback in order to continue improving our access program and services. Please don’t hesitate to get in touch with us on 02 8248 6500 oraccess@sydneyfestival.org.auif you have any queries or suggestions regarding accessibility at Sydney Festival.

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