We make every effort to ensure Sydney Festival events are accessible to our whole audience. To book your tickets or if you have any queries please call 02 8248 6500 or email access@sydneyfestival.org.au and we'll be happy to assist. Sydney Festival is happy to receive phone calls via the National Relay Service.

Accessible performances
We are proud to announce that in 2013 we are offering Captioning and Audio Description on selected performances. All the details below.

Booking tickets
Please contact Sydney Festival directly to assist with your booking on 02 8248 6500 or email access@sydneyfestival.org.au. To enable us to determine your requirements and assist you fully we are unable to offer this service online.

Bookings for these performances must be made by Friday 21 December 2012. Seats cannot be guaranteed after this date although we will always try our best to accommodate your request.

Symbols on event pages

Wheelchair Accessible This venue/location is wheelchair accessible or has been made accessible for the Festival. If this symbol is not displayed, access may be limited. Designated wheelchair spaces (where available) will be sold at the lowest price in the house for that performance.
Assistive Hearing This venue/location has an assistive listening system installed for use by patrons. Check the venue listing for further details.
TTY Phone This venue has a TTY phone. Information and bookings are available via a telephone typewriter.
Companion Card

Sydney Festival supports the Companion Card program. Should you require the assistance of a companion or carer to attend events or venues, Sydney Festival will issue a second ticket at no cost to the carer of a Companion Card cardholder. Please contact Sydney Festival directly to assist with your booking on 02 8248 6500 or email access@sydneyfestival.org.au.


Festival information in alternative formats

The 2013 Sydney Festival program is also available in alternative formats:

A synopsis of the production in large print Word format can be emailed or mailed to you when you book your tickets for an audio described performance. You can also request one for any production in the 2013 Festival, just email access@sydneyfestival.org.au or call us on 02 8248 6500.


Captioned performances for people with hearing impairment


Theatre Captioning is an accurate text display of a theatre performance in its entirety, including actors' dialogue, ad libs, asides, song lyrics, musical descriptions and other sound effects, displayed on large screens at the side of the stage.

Please advise if you would like to make use of this service when booking your tickets so that we can allocate you a seat with a good view of the captioning screens.

The following performances in 2013 will be captioned:
Secret River, Wednesday 30 January and Friday 08 February

A number of foreign language performances will also be fully surtitled (the translation of dialogue only onto a screen above the stage):

Eraritjaritjaka (performed in French with English surtitles)
The Peony Pavilion & The Jade Hairpin (performed in Mandarin with English surtitles)
A Masked Ball (performed in Italian with English surtitles)

Audio Described performances for people with vision impairment

Audio Described

Audio description is a narration of the visual elements of a live theatre performance via a small radio receiver and single earpiece. Concise descriptions of actions, expressions and gestures are transmitted during gaps between the dialogue of the on-stage actors.

The headsets can be collected from the audio describer next to the box office at the theatre (next to the information desk for the Concert Hall, Sydney Opera House) half an hour prior to the performance. The audio description starts ten minutes before the start of the performance, providing program details together with descriptions of costumes and stage settings.

Bookings are essential; please advise if you require audio description when booking your tickets.

The following performances in 2013 will be audio described:


Semele Walk
Tuesday 15 January at 6pm, prior to the 8pm performance

There will be a combined tactile and audio description tour of the Semele Walk set and costumes with a synopsis of the production (the performance itself is not described)


2001: A Space Odyssey
Friday 25 January at 7.00pm (no tactile tour)


Secret River
Saturday 26 January, 1.30pm, with tactile tour at 11.30am


Audio described bookings for Semele Walk and 2001: A Space Odyssey must be made by Friday 21 December 2012 through the Sydney Festival box office. Seats cannot be guaranteed after this date although we will always try our best to accommodate your request.

Bookings for audio described and captioned performances of The Secret River can be made through the Sydney Theatre Company box office on 02 9250 1777 / email boxoffice@sydneytheatre.com.au

Visual Arts audio described tours

Song Dong: Waste Not, Carriageworks
Sunday 20 January at 11am (meet at 10.45am in the foyer)
Bookings are essential and can be made by Sydney Festival on 02 8248 6500 or email access@sydneyfestival.org.au

Francis Bacon, Art Gallery of NSW
For booking details of audio described and Auslan interpreted tours and talks and community access workshops, please refer to www.artgallery.nsw.gov.au or call them on 9225 1740 / email pp@ag.nsw.gov.au.

For access information for specific venues, please visit their page.

We would like to hear from you

We value your opinion. We want to know what we're doing right, and what we could do better. Don't hesitate to get in touch with us on 02 8248 6500 or email access@sydneyfestival.org.au if you have any queries or suggestions regarding access at Sydney Festival.


Brochure PDF Part 1

Brochure PDF Part 2